You can submit an event here, or go to our event calendar here and click on the “+ Add Event” button just to the right of the calendar search section and above the ads in the right column. A window should pop up with the submission form. Tip: Make sure your browser is not blocking pop-ups. You will first need to create an account on CitySpark to submit and edit events.
No. Please do not submit your event more than once, or it will create a duplicate. When you submit your event, under the Date and Time section you can select “Add Another Date” and add the additional dates for the event.
All events (including edits) need to be approved before they go live. Please allow up to 24 hours for this to happen, although it is usually much faster. In some cases, if your event falls outside of the current radius, you may need to expand the included radius on the calendar for your event to appear.
You can upload one image per listing. If you do not have an image, CitySpark provides free stock images you can choose from based on the category of the event.
Yes. Provide the URL for a video under the Embedded Video section. You can add up to three videos to your event, and they will display just below the description on the event details page. However, keep in mind that your video(s) will only appear to the public if you have selected at least the enhanced level of promotion.
Click on the “Browse” button under the Category and Image section. Only image files (jpg, png, gif) under 5MB in size will be accepted.
Yes. Find your event in the event calendar. Scroll down and next to the Contact Info will be an “Edit” button. You will be prompted to log in and make changes. Your changes will need to be approved by our team, which can take up to 24 hours.
It can take up to 24 hours for your event to be approved.
If you have additional questions, please email email@example.com
If your cancellation is the last minute, you should edit the title of the event to include “Cancelled” so our readers are aware.
We currently offer three standard options for promotion: Enhanced Listing, Featured Listing or Premium Listing. You will be able to select which one you want after you submit your event details and move on to the Promotion tab of the submission window.
If you need to change any part of your promotion order please contact CitySpark at firstname.lastname@example.org. Include your name, email, the order number, event title, and the change you would like to see. CitySpark does not provide refunds for promotions that have already been fulfilled, but in some cases may provide refunds or credits for promotions that have not yet run. Please contact them if you are seeking a refund at email@example.com.
Are you on the correct login page? If you are trying to submit or promote an event, suggest an edit, or mark favorites, you should log in on the following page: portal.cityspark.com/EventEntry/EventEntry/FriscoCentral
Forgot your password? You can reset your password by clicking on the “Forgot Password” link on the login page. An email will be sent to you with instructions for creating a new password. The token in that email may only be good for up to 24 hours. If it doesn’t work, you may need to submit a new “forgot password” request.
Didn’t receive the reset email? If you don’t receive a reset email, one of the following may be happening:
Please send us an email at firstname.lastname@example.org.
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